The Bio Flame’s ground breaking and delightful ethanol fireplaces have made them a sought-following selection by homeowners, resorts, resorts, and home builders across the globe. We also present flexible alternatives with close to no layout restrictions, producing our fireplaces an incredible suit for virtually any House.
Purchaser is answerable for shipping and delivery fees when making returns and delivery/managing charges of primary acquire is non-refundable.
Transport is complimentary throughout the continental US. For delivery to Hawaii or Alaska, remember to arrive at out to us and we will verify shipping and delivery charges.
You are entitled to return your new, unused get in It is really unique packaging within 30 calendar times of receiving your get for virtually any motive. There's no restocking payment, but you can be liable for return shipping and delivery charges.
Researched and purchased my fireplace from US FIreplace Keep. Pricing was a good benefit nevertheless, the customer support was Superb! I'd a difficulty Along with the immediate vent venting. I known as US Fireplace and the correct merchandise ended up sent out the following day AND Janessa stayed along with my return authorization and despatched me the permissions and files I required to return the incorrect merchandise and free of charge to me, which include return shipping.
Merchandise suitable for return/Trade have to be like new, undamaged, and will have to incorporate all initial item packaging and extras.
The warranty isn't going to address destruction that happened for the duration of transport or damage attributable to poor handling or incorrect installation. This features, but will not be limited to:
With not many design and style constraints, many architects and designers immediately switched to adopting Bio Flame ethanol The BioFlame Fiorenzo Wall Mount Fireplace fireplaces and burners for his or her projects all over the world. Considering that its inception, Bio Flame has lit The trail for an modern new method to heat environments all over the world with a contemporary attractiveness under no circumstances witnessed ahead of — plus they’re now available with easy distant managed SMART Burners. Bio Flame ethanol fireplaces and burners are actually offered in over 50 nations; and with more than 100,000 projects to date, This can be just the beginning…
Products must be opened, inspected, and tested inside of one year of supply. Statements associated with lacking factors or issues determined throughout 1st-time installation or use won't be acknowledged if submitted soon after this era, despite if the products was set up or initially used.
By no means! The bio ethanol does not The BioFlame Xelo Wall Mount Fireplace develop a smell when lit. It smells like Alcoholic beverages in its Uncooked point out and can provide a slight odor suitable once the flame is extinguished, similar to any time a candle goes out.
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Just the fuel is hard to find unless you buy from Amazon Which’s high-priced. Arrived in a short time and was pleased with that. It’s extremely awesome and provides much more heat than I assumed it might.
You should let supplemental days in transit for supply. If there'll be a big hold off in shipment of your purchase, We are going to Call you by way of e-mail or telephone.
The guarantee won't protect damages ensuing from incorrect use or use below disorders aside from intended. Examples contain: